It takes about two weeks for SENNA to process Pro Member applications once we receive them. If you have not heard from SENNA after two weeks, please email us at [email protected] or phone 1.800.537.3662 Monday through Friday, except holidays, between the hours of 9 am and 5 pm PST. In some cases, the required information and credentials submitted may be incomplete. Provided we have your correct contact information, SENNA will either email or phone you to obtain any missing information.
The Pro Member discount applies exclusively to SENNA products that are sold in SENNA Makeup & Brow Studios or on the SENNA website, www.SENNAcosmetics.com. The SENNA Pro Member discount is not offered through retailers or professional wholesale stores that carry SENNA.
Yes. All SENNA branded products qualify for your Pro Member discount. Products that SENNA may offer from time to time on its website or in the SENNA Makeup & Brow Studios that are not SENNA branded products are excluded from the discount program.
Pro Member discounts are not accepted at professional trade shows. SENNA does offer specific product discounts at various professional shows but these are separate and not applicable to the Pro Member discount.
Please email us at [email protected] or phone 1.800.537.3662 during business hours, from 9:00 am to 5:00 pm PST, Monday through Friday, except holidays.
